Reporting Cruelty to Animals or Animals at Risk

This information is also available as a downloadable PDF.

While we are a very active charity we do not have the resources to act as a law-enforcement agency. As such we cannot assist with cases involving cruelty or neglect or engage in trapped/injured animal rescues or aid with injured wildlife. Please contact colleagues in one of the following agencies – do bear with them, like us they can be very busy at times and Cumbria is a large county with long distances being travelled by their staff.


Animal emergencies, trapped animals and cruelty or neglect cases

Please contact:

Please remember to give as much information as possible – phone numbers, address, postcode, details of the animals, photographs (if you can get them safely). Tell the operator whether or not you wish the officer to call you back with an update or not. All the above agencies are well used to dealing with issues discretely and in confidence.   Though some numbers are available 24 hours, there is a reduced call handling and call-out service out of hours so phone during weekday office hours wherever possible unless it is a dire emergency.


For injured wildlife

In all cases please phone first (or visit their website) for advice before setting off on a journey or removing the animal from its environment to transport it. The animal may be best not being moved or disturbed (especially in the case of baby animals or very minor injuries). It may also be difficult or dangerous to handle.

Please could we ask that wild creatures are not brought to Oak Tree Farm – because of the numbers of people and particularly dogs on site, it is not an appropriate site for scared wildlife.

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