Adopting a dog

Coronavirus Update

We are now able to process people looking for dogs and cats who have not already registered with us. However we will be asking everyone to follow these guidelines:

  • Have a look on our website rehoming pages to see if there is an animal that you like and matches your rehoming needs; each profile will have a list of the animals rehoming requirements
  • If there is an animal that you like and that meets your needs, email with your contact details and the animal you are interested in or contact us on 01228 560082 between 10.00am and 4.00pm, Monday to Sunday and our receptionist will add you to a call back list.
  • One of the Small Animal Team will then call you back to discuss the animal, go through our adoption questionnaire and explain our current rehoming process.  The team will aim to call you back within 48 hours but please be aware this may be longer due to the current situation.
  • If we have something potentially suitable, you will be invited on site to view the animal.  All viewings will be conducted according to current Government guidelines regarding social distancing and Covid-19 control measures 
  • We will ask you to email photos of your ID, proof of address and if needed, landlords permission that you are able to have pets
  • With dogs and certain cats we will also ask for photos of the home and garden
  • Adoption fees are still £60 for cats and £110 for dogs, and we are able to sell you equipment you need such as leads, harnesses, litter trays and litter to save you waiting for internet deliveries, or braving the shops
  • For some dogs, home visits will still be necessary.  In these cases we aim to do socially distanced viewings in your garden and, if all goes well, go straight to adoption
  • All adoptions still come with 4 weeks free Petplan insurance, vet histories, up to date vaccinations and flea and worm treatment
  • We will be unable to register people who have not mentioned a specific animal from the website

Thank you for your patience and understanding at these unprecedented times.

We currently have the following measures in place – these will be updated as and when the situation changes, so please refer back regularly: 

  • Animals continue to be cared for on site and by a fantastic team of foster carers
  • We are of course still able to provide support and advice over the telephone or via email. Please call 01228 560082 Ext. 225 for any general enquires or email . Please be patient - if you don't manage to get through on the telephone, please do email us at the address above and someone will get back to you as soon as possible. Don’t forget our website is packed full of information and more specific ways to contact different departments. Whatever your situation, please get in touch and explain your needs and we will do all we can to support you
  • If you are currently self-isolating and your pet requires veterinary care, please telephone your veterinary practice for the latest advice. It may be that they suggest that a friend or family member brings your pet to the practice

According to the World Health Organisation, there is currently no evidence that companion animals can be infected with COVID-19, however regular hand washing is advisable, as always, when in contact with your pet. 
Reopening of Main Site (Wetheral)

The main site in Wetheral is currently open Monday - Sunday 10.00am - 4.00pm. There are safety measures in place to comply with the current regulations.

The Tearoom and Playground are now also open Monday - Sunday 10.00am - 4.00pm.

We are asking the public who wish to enquire about rehoming animals, visiting the Tack Shack, hiring the paddock area/snuffle run or hiring the arena to call 01228 560082 during opening hours, in the first instance, to make an appointment.

Thank you for your patience and understanding at these unprecedented times.

We are incredibly grateful for all of the offers we have received over the last month to adopt or foster our dogs and cats. The generosity of the local community has been overwhelming.

On average, we have 400 animals come into our shelter every year.

Please take a look at our dogs looking for loving homes and see if you can find a friend for life. Where appropriate, all of our animals are vaccinated, microchipped and neutered. We also give each animal a behavioural assessment to identify their needs and help you find your perfect companion.

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All available animals are put on the website once they have been health checked and assessed.

Please email if you are interested in a specific animal you’ve viewed on the website and the team will get back to you as soon as they can.

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